RxJinn ("RxJinn" or "we") keeps the privacy of your information on the top. This privacy notice ("Privacy Notice") mentions the types of personal information we collect from you through our website (including sub-domains and microsites). It also describes the purposes for which we collect that personal information and the measures we take to protect the security of your data. It also explains you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.
You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.
1. DEFINITIONS
In this Privacy Notice, the following definitions are used:
Cookies
a small file placed on your device by our website or when you either visit or use certain features of our website or . A cookie generally allows a website to remember your actions or preference for a certain period of time.
Data
includes non-personal information and personal information which either directly or indirectly in combination with other information, could allow you to be identified when you visit our website.
Data Protection Laws
any applicable law for the time being in force relating to the processing of Data.
Partners
select third parties with whom we have contracts for the businesses described in this Privacy Notice.
User or you
the natural person who accesses our website.
2. WHAT DATA DO WE COLLECT ABOUT YOU
RxJinn collects Data for various purposes set out in this Privacy Notice.
This Data includes, without limitation, the following categories:
- Contact information: first and last name, email address. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes.
- Technical information: website, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.
- Product and service information: Your account membership number and registration.
- Your reviews, feedback and opinions about our services.
- Loyalty programme information: account details, profile or password details.
3. HOW WE COLLECT DATA
We collect Data in the following ways:
- Information You Give Us: We receive and store any information you enter on our website. Please see the section titled "Data Shared by You" for more information.
- Automatic Information We Collect: We use "cookies", pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled "Data that is Collected Automatically" for more information.
- E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.
- Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement. Because we process this information on behalf of the applicable website operators, collection, processing, and use of such information is subject to the applicable website operators’ privacy policies and is not covered by our Privacy Notice.
- Information from Other Sources: We may obtain information from other sources to compare and give users the best price.
You can make choices about our collection and use of your Data. When you are asked to provide Data, you may decline.
4. DATA SHARED BY YOU
RxJinn may collect your Data in several ways from your use of our website or . For instance:
- when you register with us to receive our services;
- when you complete surveys conducted by or for us;
- when you elect to receive any communications (including promotional offers) from us;
- from the information gathered by your visit to our website.
5. DATA THAT IS COLLECTED AUTOMATICALLY
- We automatically collect some information when you visit our website. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.
- Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. RxJinn uses this information to measure the site usage, improve content and to ensure safety and security, as well as enhance performance of our website.
- We may collect your Data automatically via Cookies, pixels and similar technologies in line with settings on your browser.
6. OUR USE OF DATA
Any or all the above Data may be required by us from time to time to provide information relating to RxJinn and to work on the experience when using our website. Specifically, Data may be used by us for the following reasons:
- carry out our obligations arising from any contract entered into between you and us;
- provide products and/or services and communicate with you about products and/or services offered by us;
- enable RxJinn to offer its products and/or services and communicate with you about such products and/or services;
- processing, disclosing, transmitting, and/or sharing the data/information with RxJinn, and other third parties which have business or contractual dealings with us;
- operate, evaluate and improve our business, website and ;
- generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics;
- provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
- in connection with loyalty programs owned and operated by RxJinn;
- communicate with you (including to respond to your requests, questions, feedback, claims or disputes) and to customize and improve our services;
- to enhance your shopping experience and bring you access to membership programs, rewards and offers.
- enforce the terms of use of our website and ;
- protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and
- serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.
We treat these inferences as personal information, where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.
7. MINORS
Our website do not offer products or services for use by minors. If you are under 18, you may use our website only with the involvement of a parent or guardian.
8. SHARING OF DATA
We may share your Data with/ for:
- Partners: We may make available to you services, products, or applications provided by Partners for use on or through our website or . If you choose to use such service, customer information related to those transactions may be shared with such Partner. Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law.
- RxJinn: We may make available to you products, services and /or applications of RxJinn, to assist them to reach out to you in relation to their programs or campaigns and to process your queries and requests. Accordingly, we may share your Data with RxJinn. We may also share your Data with the RxJinn as is relevant for the purposes, and to facilitate the operation of our business.
- Service Providers: RxJinn may share your Data with Service Providers. Examples include storing and analyzing Data, protecting and securing our systems, providing search results and links, providing customer service, credit analysis, processing your information for profiling, user analysis.
- Protecting RxJinn: We may release Data when we believe release is appropriate to comply with applicable law or legal process, enforce or apply the Terms of Use of our website or and other agreements, protect RxJinn against harm or financial loss, when we believe disclosure is necessary to protect individuals’ vital interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may include exchanging information with other companies and organizations for fraud protection, risk management and dispute resolution. This does not include selling or otherwise disclosing personal information of users for commercial purposes in violation of this Privacy Notice.
- Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction. Any Data that we receive from a third party pursuant to such transactions will be processed in accordance with this Privacy Notice and applicable law.
- Third Parties: We may also share your Data with other third parties where:
- You request or authorize us to do so;
- We need to comply with applicable law or respond to valid legal process; or
- We need to operate and maintain the security of our website or , including to prevent or stop an attack on our computer systems or networks.
We require these third parties by contract to only process sensitive personal data in accordance with our instructions and as necessary to perform services on our behalf or in compliance with applicable law. We also require them to safeguard the security and confidentiality of the sensitive personal data they process on our behalf by implementing appropriate confidentiality, technical and organizational security measures.
Please note that RxJinn Partners may have privacy practices that differ from those of RxJinn. The use of your Data will be governed by their privacy statements when you provide Data on their websites.
9. KEEPING DATA SECURE
We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail.
10. RETENTION OF DATA
RxJinn retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary and is permitted by applicable law. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.
Even if we delete your Data, including on account of exercise of your right, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.
11. YOUR RIGHTS AND CHOICES
When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of RxJinn as described in this Privacy Notice.
You have the following rights in relation to your sensitive personal information and you can exercise it by submitting a request by e-mailing us at support@rxjinn.com.
12. WHERE WE STORE DATA
Data collected under this Privacy Notice is hosted on servers located in India.
13. PROCESSING YOUR DATA
We take steps to ensure that the Data we collect under this Privacy Notice is processed according to the provisions of this Privacy Notice and the requirements of applicable law.
14. Location
It is recommended that you set your location sharing 'Always' as it helps us to show you location specific data like availability of products. You can change this anytime.
15. SEVERABILITY
If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.
16. CHANGES TO THIS PRIVACY NOTICE
Our business changes constantly and our Privacy Notice may also change. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
17. HOW TO CONTACT US
To request to access, review, update, or withdraw your consent for your personal information or to otherwise reach us, please submit a request by e-mailing us at support@rxjinn.com. You may contact us for information on Service Providers, Partners and RxJinn with whom we may share your Data in compliance with this Privacy Notice and applicable law. We will respond to your request within 30 days.